
Getting help with backupList+
If you can't find answers to your questions in this Help Book, you can go to the backupList+ website or contact support by sending an email message. All inquiries, thoughts, helpful suggestions are welcome! The Author will try to respond within 24 hours.
If you are reporting a problem or bug, it will be helpful to supply the following information:
- Your current Operating System
- The version of backupList+ you are using
- The issues/problems you encountered. Be very exact and supply as many details as are possible.
- After running the backup in question, go to Help menu > Create debug report and email me the report zip file (it will be created on your desktop.) If the zip file is very large - check the rsync log which could be very large and remove that from the zip file if it is more than 10MB.